A: Sometimes it happens that your email ended up in your spam/junk folder, please check it. Also sometimes Paypal takes 4-5 days to process a transaction. As soon as your transaction is cleared you will receive another e-mail with a download link.
Q: Why are the presets not working on my phone?
A: You have to download it first on your laptop or pc. Then you have to use Lightroom to sync the presets with your phone.
Q: Why does my images not look good or like yours when I use the presets?
A: No preset is a one click wonder. You have to play with it to get the desired look. The PDF attached would help you.
Q: Why is there a folder with XMP and one with .lrtemplate files?
A: The XMP si for the newer versions of Lightroom and the .lrtemplate is for older versions. Older than Lightroom 7.5
Q: Can I get a refund?
A: Unfortunately we don’t offer refunds because it’s a digital product.